Privacy Policy

1. Introduction

SmartFamily (“us”, “we”, or “our”) operates the website and the SmartFamily mobile application (the “Service”).

This page informs you of our policies regarding the collection, use and disclosure of Personal Information when you use our Service.

We will not use or share your information with anyone except as described in this Privacy Policy.

We use your Personal Information for providing and improving the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms and Conditions.

2. Information Collection And Use

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to, your email address, name, and any other information that we deem necessary for the purpose of providing you with our Service or which you provide to us voluntarily (“Personal Information”).

3. Analytics

We use mobile analytics software to allow us to better understand the functionality of our mobile software on your phone. This software may record information such as how often you use the mobile application, the events that occur within the application, aggregated usage, performance data, and where the application was downloaded from. This happens anonimously and we won’t link the information we store within the analytics software to any personal information you submit within the mobile application.

In addition we may use crash reporting services to better understand the issues you are facing and improve the Service.

4. Accessing, Editing, and Removing Your Information

Users are able to review and edit the personal information they have provided to us by logging into their account and editing it. Users may also request from us to delete all personal information. This can be achieved within the app, or by sending a request to us in email. If the user send us a request through email, we may ask them to prove their real identity in order to be able to execute their request.

5. Service Providers

We may employ third party companies and individuals to facilitate our Service, to perform Service-related services or to assist us in analyzing how our Service is used.

These third parties are:

  • Apple App Store
  • Flurry Analytics

6. Communications

We may use your Personal Information to contact you with newsletters, marketing or promotional materials and other information that may be of interest to you. You may opt out of receiving any, or all, of these communications from us by following the unsubscribe link or instructions provided in any email we send.

7. Security

We take certain measures to enhance the security of our Service, including using SSL certificates and a one-way hashing algorithm for storing Users’ passwords. However, we make no representations as to the security or privacy of your information.

The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security. We recommend that you use anti-virus software, firewalls, and other precautions to protect yourself from security threats.

8. International Transfer

Your information, including Personal Information, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.

If you are located outside Romania and choose to provide information to us, please note that we transfer the information, including Personal Information, to Romania and process it there.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

9. Children’s Privacy

Our Service does not address anyone under the age of 13 (“Children”).

We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and you are aware that your Children has provided us with Personal Information, please contact us. If we become aware that we have collected Personal Information from a children under age 13 without verification of parental consent, we take steps to remove that information from our servers.

10. Contact Us

If you have any questions about these Policies, please contact us by sending an email to

Last Modified: April 14, 2021